Terms & Conditions

These Terms & Conditions govern your use of the website and your interaction with MASU INFRASTRUCTURE & TECHNOLOGY in relation to enquiries, quotations, service requests and business-related services.

1. Acceptance of Terms

By accessing or using this website, submitting an enquiry, requesting a service or communicating with us through the available channels, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.

2. Services

MASU INFRASTRUCTURE & TECHNOLOGY provides technology, surveillance, infrastructure, concrete cutting, demolition, scanning, structural, construction and property-related services.

The scope of any particular work will depend on the customer's requirement, site conditions, technical assessment and mutually agreed project specifications.

3. Enquiries & Service Requests

Submission of an enquiry or service request through our website does not automatically constitute an order, contract or confirmation of service.

Our team may contact the customer to understand the requirement, discuss site conditions, provide a quotation and determine the feasibility of the requested work.

4. Quotations & Pricing

Quotations may be prepared based on the information available at the time of assessment.

Final pricing may vary depending on actual site conditions, dimensions, material, accessibility, working hours, equipment requirements, manpower, transportation and additional work requested by the customer.

5. Site Conditions

For technical and infrastructure work, actual site conditions may affect the execution methodology, required equipment, manpower, duration and cost.

Customers are responsible for providing accurate information regarding the work location and known site conditions.

6. Permissions & Approvals

Where required, the customer shall be responsible for obtaining necessary permissions, approvals, access rights or other authorizations from property owners, authorities, societies or other relevant parties.

7. Safety & Work Execution

We aim to carry out work using appropriate procedures, equipment and reasonable safety practices applicable to the nature of the work.

Customers must provide safe and reasonable access to the work area and disclose known hazards or restrictions that may affect execution.

8. Payment Terms

Payment terms, advance requirements, milestones, balance payment and other commercial conditions may be specified in the quotation, work order, invoice or mutually agreed communication.

Customers are expected to make payments according to the agreed commercial terms.

9. Cancellation & Rescheduling

Cancellation or rescheduling of confirmed work may be subject to the stage of work, manpower allocation, equipment deployment, transportation and other project-related commitments.

Any applicable cancellation or rescheduling charges will be communicated based on the specific project circumstances.

10. Customer Property & Site Responsibility

Customers should secure valuable, fragile or movable items from the work area before work begins.

The customer should also provide accurate information regarding concealed utilities, structural elements, electrical lines, plumbing and other known site conditions relevant to the requested work.

11. Third-Party Platforms & Links

Our website may contain links or references to third-party platforms such as Google services, payment services, communication platforms or other external websites.

Use of such third-party platforms is subject to their respective terms, policies and conditions.

12. Website Content & Intellectual Property

Unless otherwise stated, the content, text, graphics, branding, design and other materials available on this website are intended for business and informational purposes.

Website content should not be reproduced, copied, modified or commercially used without appropriate authorization.

13. Information Accuracy

We make reasonable efforts to keep the information presented on this website useful and up to date. However, service availability, specifications, pricing and other information may change without prior notice.

14. Limitation of Liability

To the extent permitted by applicable law, MASU INFRASTRUCTURE & TECHNOLOGY shall not be responsible for circumstances beyond its reasonable control, including unforeseen site conditions, delays caused by third parties, access restrictions, authority requirements or other circumstances outside our reasonable control.

15. Changes to These Terms

MASU INFRASTRUCTURE & TECHNOLOGY may update these Terms & Conditions from time to time to reflect changes in services, business processes or website requirements.

Updated terms may be published on this page.

16. Contact Information

For questions regarding these Terms & Conditions, service enquiries or business-related matters, please contact us.