LEGAL INFORMATION

Privacy Policy

Your privacy is important to us. This policy explains how MASU Infrastructure & Technology collects, uses and protects information provided through our website and service enquiry channels.

MASU INFRASTRUCTURE & TECHNOLOGY
A Unit Of Masu Infotech Private Limited

We respect your privacy and are committed to protecting the information shared with us through our website, enquiry forms and service request forms.

1. Information We Collect

We may collect information such as your name, mobile number, email address, address, service requirements and other details necessary to process your enquiry or service request.

  • Name and contact details
  • Mobile number and WhatsApp number
  • Email address
  • Address and project location
  • Service requirements and project details
  • Information voluntarily submitted through enquiry or service request forms

2. Use of Information

The information provided by customers may be used to contact you regarding service requirements, quotations, project discussions, installation, maintenance and customer support.

We may also use the information to understand your requirements and provide appropriate information regarding our products and services.

3. Customer Communication

By submitting an enquiry or service request, you may be contacted by our team through phone call, WhatsApp, SMS or email for the purpose of responding to your enquiry and providing service-related information.

4. Information Security

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Third-Party Services

Our website may use third-party services such as Google Forms and Google Business Profile for enquiries, reviews and related business services.

Information submitted through third-party platforms may also be subject to the respective privacy policies and terms of those platforms.

6. Cookies & Website Technologies

Our website may use cookies or similar technologies where required for website functionality, performance, security or user experience.

Our website may contain links to external websites, platforms or services. We are not responsible for the privacy practices or content of third-party websites.

Users are encouraged to review the privacy policies of external services before submitting personal information.

8. Information Retention

We may retain enquiry and service-related information for as long as reasonably necessary for business communication, service delivery, customer support, record keeping and applicable business requirements.

9. Information Sharing

We do not intend to sell or commercially trade customer information. Information may be shared with relevant service providers or third parties where reasonably necessary to process a service request or provide a requested business service.

10. Your Privacy Choices

If you have questions regarding the personal information you have provided to us, or wish to request clarification regarding its use, you may contact us using the contact details provided below.

11. Changes to This Privacy Policy

MASU INFRASTRUCTURE & TECHNOLOGY may update this Privacy Policy from time to time. Updated versions may be published on this page as required.

12. Contact Information

For privacy-related questions or concerns, please contact:

MASU INFRASTRUCTURE & TECHNOLOGY
A Unit Of Masu Infotech Private Limited

Phone: 09897810865 / 09821160954
WhatsApp: 09897810865
Email: info@masuinfotech.com

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